Generally, the core responsibilities include:

Cleaning and Sanitation

• Routine Cleaning: Dusting, sweeping, mopping, and vacuuming floors in all assigned areas (bedrooms, living spaces, halls, etc.).

• Surface Cleaning: Wiping down and sanitizing surfaces, including counters, tables, and furniture.

• Bathroom Cleaning: Thoroughly cleaning and sanitizing toilets, showers, tubs, sinks, mirrors, and fixtures.

• Kitchen Cleaning: Cleaning kitchen surfaces, wiping down appliances (exterior), washing dishes (by hand or using a dishwasher), and disposing of trash and recycling.

• Waste Management: Emptying trash receptacles and ensuring proper disposal and recycling.

Linen and Bed Care

• Bed Making: Making beds neatly, and often changing bed linens (sheets, pillowcases, duvets) on a regular schedule.

• Laundry: Washing, drying, folding, and sometimes ironing clothes and household linens. (available for an add-on service)

• Restocking: Replenishing supplies such as towels, toilet paper, soap, and other toiletries.

Organization and Tidiness

• General Tidying: Light organization, decluttering, and ensuring rooms are neat and presentable.

• Staging Areas: Arranging furniture and setting spaces to an established standard (especially in hotel or commercial settings).

Reporting and Maintenance

• Reporting Issues: Noting and reporting any maintenance or repair needs (e.g., broken fixtures, leaks, electrical problems) or safety hazards.

• Inventory: Keeping track of cleaning supplies and household consumables, often reporting when items need to be restocked or purchasing them.

Okay, here goes… First and foremost we do not provide vacuum services⸸ for sanitation purposes. Vacuums⸸ must be provided by the client.

Now, some of this stuff is going to sound weird, but it’s the stuff we legally can’t do based on insurance:

• Exterior work more than 6 feet below ground or 30 feet (3 stories) above ground

• Work on common spaces at shopping centers

• Work at convention centers

• Work at convalescent homes†

• Window tinting

• Work on or around railroads, gas stations, refineries, chemical plants, airports, public utilities, hospitals, nursing homes†, senior housing†, military housing or student dormitories

• Work on industrial buildings

• Any work performed while either wholly or partially submerged underwater, or when the work itself is underwater

• Work that you perform under a Wrap-Up program or any operations you perform at a location at which you are covered under a Wrap-Up program

• Repair or remediation of fire, water, mold or termite damage

• Work at grocery stores

• Work at hospitals, medical, or dental offices

• Hotwork (welding, soldering, pipe sweating, cutting, brazing, grinding, torch down roofing, heat gun application of materials, any other open flame work and / or work requiring a hotwork permit)

• Cleaning or work on restaurant vents

• Abatement or remediation of asbestos, mold or other hazardous materials

†Senior Services Coming Soon. May 2026

⸸Vacuum service Coming Soon. April 2026

For hair, shedding, and other animal souvenirs, we’ve got you covered! For any extra 'deposits' left by your furry, scaly, or feathery friend, a small cleanup fee will apply, on a case-by-case basis.

(please enjoy a free consultation prior to booking)

Approximate Time Ranges (One Person)

Type of Cleaning & Estimated Time

Standard/Maintenance Clean 3 to 5 hours This is the time for a routine clean of a home that is already well-maintained. Includes dusting, vacuuming, mopping, and cleaning bathrooms and the kitchen.

Initial/Deep Clean6 to 8+ hours This is necessary for the first clean or for a home that hasn't been cleaned in a while. It includes detail work like baseboards, blinds, interior windows, and more intense scrubbing.

Key Factors That Affect the Time

The actual time can be heavily influenced by several variables:

1. Level of Clutter: A home that is highly cluttered requires a lot of time just to pick up and organize items before cleaning can begin, adding significantly to the total duration.

2. Number of Bathrooms: Bathrooms are the most time-consuming rooms. A 2,000 sq. ft. home with two full bathrooms will take much less time than one with four or five bathrooms.

3. Presence of Pets and Children: Homes with pets and young children typically accumulate dirt, hair, and sticky messes faster, requiring more intense cleaning, especially in high-traffic areas.

4. Frequency of Cleaning: If the home is cleaned weekly, the task is much faster (closer to the 3-hour mark) than if it is cleaned monthly or quarterly, which is often closer to a deep clean.

5. Desired Scope of Work: The time estimates above are for core cleaning. Adding extras like changing multiple sets of linens, doing laundry, cleaning the interior of the refrigerator/oven, or detailed organization will extend the time.

✨Not sure? Book a free 30 minute consultation!✨

We do not bring vacuums⸸—we use your personal vacuum for sanitation reasons. Our prices include bringing our own industry standard cleaning products. If you would like/prefer to have your own used, there is an available discount. Book a consultation today!

⸸Vacuum Service Coming Soon

We use industry standard cleaning products. Eco friendly, allergy friendly, mild cleaning products are available upon request. We are happy to accommodate your needs, however, there is an additional cost for premium products.

Please note that pet allergy prep requires a 24hr notice.

(e.g., Will you return to fix something I'm unhappy with at no extra charge?)

Yes, we do have a satisfaction guarantee. We endeavor to make your home sparkle to your satisfaction! Just use the “contact us” form should you have any questions.

**Please note that Concierge service and follow-up is included with Operation: Glitte Bomb (move-out service)

For the exact reason you might be thinking. We take the card information to make sure we are blocking off time out of our schedule for serious customers. We do accept cash payments and provide email receipts. But, as you know, time is money and we will require a credit card to book our appointments live online, at your convenience, 24hrs a day.

A combination of a flat rate based on home size, hourly rate, or based on the initial consultation/deep clean. Every house is unique and we really try to get it right.

Enjoy a flat rate with every package that comes with one to two cleaners based on home size. (A single cleaner may elect to have a Hustle Mama chaperone.)

We have numerous add-on services available making your service highly customizable.

Not sure? Book a virtual consultation today through Acuity Scheduling using ZOOM®.

Your preference of providing a key, lockbox code, garage code, or if the client needs to be home.

(e.g., do I need to tidy up, put away dishes, or remove clutter?) The only items we truly recommend putting away are personal items you do not wish to be handled by the cleaners.

We process our payments via Square©. Square accepts a wide array of payment methods, including all major credit and debit cards, popular mobile wallets like Apple Pay and Google Pay, "buy now, pay later" services such as Afterpay, and traditional payments like cash. The specific methods available depend on whether the transaction is in-person, online, or via a Square invoice. 

Payment is due as soon as services are rendered.

(e.g., do they need to be secured in a crate or a separate room?) YES, they need to be secured safely away in a crate, room, or otherwise outside the home for the pet’s safely as well as our cleaner’s safety.

(Insurance covers damage to the property, while bonding protects against theft). Absolutely! We wouldn’t set foot in a clients home without it.

Yes, we do. We utilze ADP® for our employee onboarding. An ADP® background check can include criminal record checks, social security number verification, employment and education verification, professional license checks, credit reports, driving records, drug testing, and professional reference checks. The specific components vary depending on the employer's needs, job requirements, and applicable laws.